The professional guide service introducing you to Belgrade & Serbia with care and affection! 


Terms & Conditions


General Conditions 


If you intend to use services offered in this Web site, please read the page carefully and completely before making your booking. This will be part of our agreement with you, so feel free to check all details with us! 



Prices, Deposit, Payment, Gratuities
All local taxes are included. No hidden extras: the price you get is the price you pay.
No advance payment is needed, you pay before the departure of the tour.
A deposit is requested only for sightseeing packages.
Sorry, we are not able to accept credit cards. Payment is done in cash (EUR or RSD, Serbian dinar).
Gratuities for guides/drivers are not included in the price, but as with all services any gratuity should reflect client satisfaction and is entirely at the client's discretion.


Booking
We encourage you to book our services directly, well in advance. Please email us with your proposed dates, the tour(s) you wish to book and how many people will participate, and we will get back to you very soon.
If staying in a Belgrade hotel, your Head Hall Porter or Chief Concierge will probably not care to make the reservation of our tours for you. They are likely to suggest that ' they can call a friend' (in fact: personally selected taxi driver) to 'guide' you around. In that case, please do not hesitate to call us on 063 854.26.48 or 446.11.53 and book our professionally guided tours. 
In case of a last-minute booking (less than 48 hours before the service) please phone instead of emailing.

Pick up service
Complimentary pick up & drop off service from wherever you choose, inside city limits, for all our tours with exception of a walking tour. For the latter we can arrange your transfer at a very good rate. 

Cancellation
Sightseeing tours, Excursions, Transfers, Guide services
No cancellation fee is to be paid if the tour/service is canceled at least 24 hours before requested departure time. For late cancellations (within 24 hours), 50% of the tour rate will be charged. 

Responsibility clause
(This is a general statement).
The provider of services stated above and in this Web site shall not be or become liable or responsible for any loss, injury or damage to person, property or otherwise in connection with any service resulting directly or indirectly from acts of God or from any other cause beyond the provider's control ("unforeseen circumstances"), or for any loss or damage resulting from improper or insufficient passports, visas or other documents. The provider of services shall not be or become liable or responsible for any additional expense or liability sustained or incurred by the purchaser as a result of the forgoing causes.
 

Baggage
Baggage is at owner's risk throughout the tour. Small articles (sunglasses, caps etc.), coats, wraps, cameras, bags, and other hand baggage are entirely under the care of the participant, who is cautioned against the risk attached to these being left in conveyances or at places of stops, coffee-breaks, rests and visits.

Subject to change
The program of each tour is subject to change in case of extremely bad weather (for walking tours), low water level (cruises) or for any other reason of higher force i.e. any reasons beyond the provider's control. 
The desire of Mr. Rabotic is to personally conduct each tour. However, if a scheduling conflict arises, he will make every effort to secure another expert and knowledgeable local guide.

Other languages
For guiding in languages other than English or Greek, the rates quoted in this offer may not be applicable. In such cases, please ask about rates for any specific language.

Clothing
Entrance to Churches and Monasteries on our tours requires respectful attire. Please remember to be properly dressed: no shorts, no uncovered shoulders.

 

Please note:
Guiding by unauthorized persons is prohibited by Tourism Law in Serbia!
When in Belgrade, avoid using anonymous and non-licensed persons as your local guide. Make sure you always use licensed guides: this is your best guarantee that the guide you hire is informed, professional, and trustworthy. In keeping with regulations, each licensed guide must wear his/her official Guide badge and license. Ask to see a license if you are in doubt!


Official badge of a licensed guide

 


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Belgrade Sightseeing

BELGRADE SIGHTSEEING / BRANKO RABOTIC PhD
Phone/fax: (++38111) 386.11.53, GSM: (++38163) 854.26.48 
(Calls to GSM from inside Serbia: 063 854.26.48)
E mail: rabotic@EUnet.rs  URL: http://www.belgradetours.com/